FAQ
How long are the tours?
Most of our downtown Asheville walking tours last 90–120 minutes and cover approximately one mile at a relaxed pace. We make frequent stops for storytelling, photos, and questions.
Are the tours family friendly?
Our Downtown Walking Tour and Music History Tour are great for families. The Riverside Cemetery Ghost Tour is recommended for ages 12+ due to mature themes.
How much walking is involved?
Tours typically cover about one mile on paved sidewalks and pathways. We walk at a comfortable pace and pause often. They are wheelchair accessible; however, some find the distance difficult for the walking tours.
What should I bring?
Comfortable walking shoes, weather-appropriate clothing, water, and your curiosity about Asheville!
Are the tours dog friendly?
Well-behaved dogs are welcome on most outdoor tours, including our downtown walking tour. The ghost tour is the only tour where they are not allowed due to cemetery rules.
Where should I park?
When you book, we will send parking recommendations, but also happy to help if you need depending on which tour you've booked!
WHAT DOES "TIP-BASED" MEAN?
How does it work?
Our Downtown Walking Tour operates on a tip-based model. There’s no upfront ticket price — you simply tip your guide at the end based on your experience.
What is your cancelation policy?
We ask that you cancel at least 24 hours in advance. No show fees are charged for no shows. $5 per person for free tours and the escape rooms have a refundable fee if there is a change due to incliment weather.
How much should I tip?
It definitely depends on your experience. Our guide to tipping says if it was:
Good ~$10
Great ~$20
Amazing ~ $30 and more!
What lanuguages do we offer?
Our public tours are offered in English. We do have the option of private tours in Spanish and Portuguese upon request!
Do I need to book in advance?
Yes. Booking in advance is required, but we accept last-minute bookings when available
Are the escape room actual rooms?
No. They are either outdoor adventures or they are played inside at a stationary location. The "escape room" people is more about the nature of solving puzzles and riddles together as a team.
Extra Info
Whether you're joining a downtown walking tour, booking a private group experience, or exploring haunted history at Riverside Cemetery, we can’t wait to show you the city. Here are general helpful tips, but feel free to message if you have any other questions!
Ghost Tour
What makes your ghost tour different?
Our Riverside Cemetery Ghost Tour is the only tour in Asheville that takes guests inside Riverside Cemetery. We focus on real history, documented hauntings, and local legends — not jump scares.
Escape Room Questions
The escape rooms have two themes: The techy mindfall game or the party game. They can be played stationary or walking around the city.
Weather
If it rains?
Tours operate rain or shine unless severe weather makes conditions unsafe. We recommend dressing appropriately for the forecast.
Come to you?
We are happy to bring the escape rooms to your location. It can be at home, a hotel, or a conference center.
Private Tours
Do you offer customizable, private tours?
Yes! We offer fully customizable private walking tours in Asheville for families, corporate groups, school trips, and special occasions.
Dog Friendly?
Well-behaved dogs are welcome on most outdoor tours, including our downtown walking tour. The ghost tour is the only tour where they are not allowed due to cemetery rules.